Braindle Support

Questions, bug reports, or feedback about Braindle: Brain Speed Test — we read every message.

Other languages: 한국어 · Español · 日本語

Contact us

Email the developer directly:

jihwan114@hanmail.net

We usually reply within 1–2 business days (KST). Write in English or Korean — both are fine.

What to include

Frequently asked questions

When does the daily challenge change?

A new set of five games is released every day at 00:00 UTC. Everyone in the world plays the same puzzle on the same day.

My score or ranking looks wrong.

Scores are recomputed on our server from the round-by-round event log, so a result may differ slightly from what you saw mid-game. Your percentile keeps refining as more players finish the day. If it still looks wrong, email us with the date and your nickname.

I lost my streak / my records after reinstalling.

Braindle needs no account, so your history lives on the device and in iCloud-independent local storage. Deleting the app removes it and it cannot be restored. Email us if a streak broke while the app was still installed.

Do I have to allow tracking?

No. The App Tracking Transparency prompt only affects ad personalization. Decline it and every game, ranking and feature works exactly the same.

How do I stop the daily reminder?

Turn it off in the app's Settings tab, or in iOS Settings → Notifications → Braindle.

How do I request deletion of my data?

Email us from the address below with your nickname and player ID (Settings tab). We delete the associated ranking records within 7 days.

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